Everything about Telus customer service

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I are already a Telus customer considering that 2001. I moved to my new location in August of 2020 And that i am however awaiting an optik TV box which i had purchased suitable following I moved in.

Hi @TerrificT we want to support remedy any questions you could have. We will ship you A personal message so remember to maintain an eye inside your inbox

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What induced this put up is a concern with outgoing mobility phone calls. Once i simply call a range, the individual's caller ID shows my title along with a real-estate company's name.

Many thanks for your reply, Telus Support, but it is ultimately above. The last rep I spoke to assured me it can be cancelled and I received’t be billed any more.

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Adding respectable vehicle-dial callers (like your medical professional’s office for appointment reminders, or your child’s faculty) to your allowed list will probably be important – as these calls would normally hardly ever get by.

The TELUS crew acknowledges that our perform spans lots of Territories and Treaty parts and we are grateful for the normal Information Keepers and Elders who will be with us right now, those Telus technical support who have absent before us along with the youth that inspire us.

I suppose I'm just aged, but I keep in mind a time when you might connect with a business, speak to a human with no sitting down on maintain for several hours, and really get customer service. Many thanks Telus for a fantastic customer encounter.

Depending on your description, the call you received seems to generally be a rip-off. Telus usually takes customer protection really severely, and we want to assure you of the subsequent:

You may then get a text message once the agent responds, and you can follow up at your earliest convenience.

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